Wednesday, 28 August 2013

Book Description
           “…a comprehensive resource for PC enthusiasts and professionals alike. Packed with the latest speeds and feeds, you’ll want to keep this book on-hand as an authoritative technology reference.”
–Chris Angelini, Managing Editor, Tom’s Hardware

For 20 years, Upgrading and Repairing PCs has been the world’s #1 guide to PC hardware: the single source for reliable information on troubleshooting and fixing problems, adding hardware, optimizing performance, and building new PCs. Now, better than ever, this 20th Edition offers beefed-up coverage of the newest hardware innovations and maintenance techniques, plus more than 90 minutes of new DVD video.

Scott Mueller delivers practical answers about PC processors, motherboards, buses, BIOSes, memory, storage, video, audio, I/O, input devices, networks, Internet connectivity, power, and much more. You’ll find the industry’s best coverage of diagnostics, testing, and repair–plus cutting-edge discussions of improving performance via overclocking and other techniques.

Mueller has taught thousands of professionals in person and millions more through his books and videos–nobody knows more about keeping PCs running perfectly. Whether you’re a professional technician, a small business owner trying to save money, or a home PC enthusiast, this is the only PC hardware book you need!



NEW IN THIS EDITION

  • The newest processors, including Intel’s 2nd generation Core i3, i5, i7 plus the Atom, and AMD’s new VISION series CPUs
  • 3TB (and larger) disks, 4K sectoring, partition alignment, faster SATA disk interfaces, and SSD (Solid State Drive) hard drive replacements
  • New firmware innovations, from full UEFI BIOS support to built-in motherboard flash BIOS upgrade utilities
  • Integrated video and audio, including 5.1/7.1 surround sound, HDMI, and DisplayPort connections
  • Updated PCI Express and Power Supply specifications for powering high-end video cards
  • Emerging interfaces such as USB 3.0 and Thunderbolt
  • Updated coverage of building PCs from scratch–from choosing and assembling hardware through BIOS setup and troubleshooting

Table of Contents

Table of Contents

Introduction     1
Book Objectives     1
The 20th Edition DVD-ROM     2
My Website: informit.com/upgrading     2
A Personal Note     2
1 Development of the PC     5
Computer History: Before Personal Computers     5
   Timeline     5
  Electronic Computers     10
Modern Computers     11
  From Tubes to Transistors     11
  Integrated Circuits     13
History of the PC     13
  Birth of the Personal Computer     13
  The IBM Personal Computer     15
  The PC Industry 30 Years Later     16
2 PC Components, Features, and System Design     19
What Is a PC?     19
  Who Controls PC Software?     20
  Who Controls PC Hardware?     23
  White-Box Systems     25
  PC Design Guides     26
System Types     27
System Components     28
3 Processor Types and Specifications     31
Microprocessor History     31
  The First Microprocessor     31
  PC Processor Evolution     34
  16-Bit to 64-Bit Architecture Evolution     36
Processor Specifications     37
  Data I/O Bus     42
  Address Bus     43
  Internal Registers (Internal Data Bus)     44
  Processor Modes     45
  Processor Benchmarks     49
  Comparing Processor Performance     49
  Cache Memory     54
Processor Features     60
  System Management Mode (SMM)     60
  Superscalar Execution     61
  MMX Technology     62
  Dynamic Execution     64
  Dual Independent Bus Architecture     65
  HT Technology     66
  Multicore Technology     67
Processor Manufacturing     68
  Processor Re-Marking     72
  PGA Chip Packaging     72
  Single Edge Contact and Single Edge Processor Packaging     73
Processor Socket and Slot Types      74
  Socket 478      76
  Socket LGA775     77
  Socket LGA1156     78
  Socket LGA1366     79
  Socket LGA1155     80
  Socket 939 and 940     80
  Socket AM2/AM2+/AM3/AM3+     81
  Socket F (1207FX)     83
CPU Operating Voltages     83
Math Coprocessors (Floating-Point Units)     83
Processor Bugs and Steppings     84
Processor Code Names     85
P1 (086) Processors     85
P2 (286) Processors     86
P3 (386) Processors     87
P4 (486) Processors     88
P5 (586) Processors     90
A  MD-K5     92
Intel P6 (686) Processors     92
  Pentium Pro Processors     93
  Pentium II Processors     93
  Pentium III     95
  Celeron     97
Intel Pentium 4 Processors     97
  Pentium 4 Extreme Edition     100
  Intel Pentium D and Pentium Extreme Edition     102
Intel Core Processors     104
  Intel Core 2 Family     104
  Intel (Nehalem) Core i Processors     106
AMD K6 Processors     110
  NexGen Nx586     110
  AMD-K6 Series     110
AMD K7 Processors     111
  AMD Athlon     111
  AMD Duron     113
  AMD Athlon XP      113
  Athlon MP     114
AMD K8 Processors     115
  AMD Athlon 64 and 64 FX     115
  AMD Sempron     118
  AMD Athlon X2, 64 X2, and 64 FX     119
AMD K10 Processors (Phenom, Phenom  II, Athlon II, Athlon X2, Sempron)     120
AMD Fusion Processors     122
Processor Upgrades     122
Overclocking     124
  Quartz Crystals     124
  Modern PC Clocks     126
  Overclocking Tips     128
  Unlocking Cores     129
  Bus Speeds and Multipliers     130
Processor Cooling     132
  Heatsinks     133
  Liquid Cooling     138
  Thermally Advantaged Chassis     138
Processor Troubleshooting Techniques     141
4 Motherboards and Buses     143
Motherboard Form Factors     143
  Obsolete Form Factors     144
  ATX and Other Modern Form Factors     155
Processor Sockets/Slots     167
Chipsets     169
  Chipset Evolution     169
  Intel Chipsets     171
  Intel Chipset Model Numbers     172
  Intel Integrated Graphics Architecture     173
  AMD Integrated Graphics Architecture     173
  Traditional North/South Bridge Architecture     174
  Hub Architecture     175
  Third-Party North-South Bridge Connections     177
  HyperTransport     178
Intel’s Early 386/486 Chipsets     178
Fifth-Generation (P5 Pentium Class) Chipsets     179
Sixth-Generation (P6 Pentium Pro/II/III Class) Chipsets     181
Seventh/Eighth-Generation (Pentium 4/D, Core 2, and Core i) Chipsets     185
  Intel 915 Family     192
  Intel 925X Family     193
  Intel 945 Express Family     193
  Intel 955X and 975X Family     194
  Intel 96x Series     194
  Intel 3x and 4x Series Chipsets     195
  Intel 5x Series Chipsets     198
  Intel 6x Series Chipsets     201
Third-Party Chipsets for Intel Processors     203
  SiS Chipsets     203
  ULi Electronics Chipsets     203
  ATI Chipsets     203
  VIA Chipsets     204
  NVIDIA Chipsets for Intel Processors     204
Chipsets for AMD Processors     204
AMD Athlon Chipsets     205
AMD Athlon 64 Chipsets     206
  AMD 8000 (8151) Chipset     206
  AMD (Formerly ATI) Chipsets for Athlon 64, Sempron, Phenom     207
  Third-Party Chipsets for AMD Processors     213
  VIA Chipsets     213
  SiS Chipsets     213
  NVIDIA Chipsets     213
Super I/O Chips     214
Motherboard Connectors     214
System Bus Types, Functions, and Features     223
  The Processor Bus (FSB)     229
  Types of I/O Buses     229
  The ISA Bus     230
  The Micro Channel Bus     230
  The EISA Bus     230
  Local Buses (VESA, PCI, PCI Express, AGP)     231
System Resources     238
  Interrupts     238
  DMA Channels     243
  I/O Port Addresses     243
Resolving Resource Conflicts     246
  PnP     247
Motherboard Selection Criteria (Knowing What to Look For)     249
  Chipset Documentation     250
5 BIOS     251
BIOS Basics     251
Motherboard ROM BIOS     255
  ROM Hardware     256
  ROM Shadowing     257
  ROM Chip Types     258
  ROM BIOS Manufacturers     262
  BIOS Hardware/Software     264
Upgrading the BIOS     265
  Where to Get Your BIOS Update     266
  Determining Your BIOS Version     266
  Checking the BIOS Date     266
  Backing Up Your BIOS     267
  Backing Up Your BIOS Setup (CMOS RAM) Settings     267
  Upgrading a Flash BIOS     268
  Motherboard CMOS RAM Addresses     276
  Year 2000 BIOS Issues     278
Preboot Environment     278
Unified Extensible Firmware Interface (UEFI)     280
  UEFI and BIOS Limitations     280
  UEFI Support     282
CMOS Setup     282
  Running or Accessing the CMOS Setup Program     282
  BIOS Setup Menus     283
  Maintenance Menu     283
  Main Menu     285
  Advanced Menus     286
  Security Menu     300
  Power Menu     301
  Boot Menu (Boot Sequence, Order)     303
  Exit Menu     305
  Additional BIOS Setup Features     305
PnP BIOS     306
  PnP Device IDs     307
  ACPI     307
BIOS/MBR Error Messages     308
  BIOS Boot Error Messages     309
  MBR Boot Error Messages     312
6 Memory     315
Memory Basics     315
  ROM     317
  DRAM     317
  Cache Memory: SRAM     319
Memory Standards     321
Speed and Performance     322
  Fast Page Mode DRAM     324
  Extended Data Out RAM     325
  SDRAM     326
  DDR SDRAM     328
  DDR2 SDRAM     330
  DDR3 SDRAM     332
  RDRAM     333
Memory Modules     333
  Registered Modules     338
  SIMM Details     340
  SDR DIMM Details     340
  DDR DIMM Details     340
  DDR2 DIMM Details     341
  DDR3 DIMM Details     341
Determining a Memory Module’s Size and Features     341
Memory Banks     343
Memory Module Speed     344
Parity and ECC     345
  Parity Checking     347
  How Parity Checking Works     347
  ECC     350
RAM Upgrades     350
  Upgrade Options and Strategies     351
  Purchasing Memory     353
  Replacing Modules with Higher-Capacity Versions     355
  Installing Memory Modules     355
Troubleshooting Memory     358
Memory Defect Isolation Procedures     361
The System Logical Memory Layout     363
7 The ATA/IDE Interface     367
An Overview of the IDE Interface     367
  Precursors to IDE     367
  IDE Origins     368
  Origins of ATA     369
ATA Standards     370
  ATA-1 (ATA Interface for Disk Drives)     372
  ATA-2 (ATA Interface with Extensions-2)     372
  ATA-3 (ATA Interface-3)     373
  ATA/ATAPI-4 (ATA with Packet Interface Extension-4)     373
  ATA/ATAPI-5 (ATA with Packet Interface-5)     374
  ATA/ATAPI-6 (ATA with Packet Interface-6)     375
  ATA/ATAPI-7 (ATA with Packet Interface-7)     376
  ATA/ATAPI-8     376
PATA     377
  PATA I/O Connector     377
  PATA I/O Cable     380
  Longer or Rounded Cables     382
  PATA Signals     382
  PATA Dual-Drive Configurations     383
  PATA PIO Transfer Modes     385
  PATA DMA Transfer Modes     386
SATA     387
  SATA Cables and Connectors     389
  SATA Configuration     391
  Advanced Host Controller Interface (AHCI)     392
  SATA Transfer Modes     393
ATA Features     394
  ATA Commands     394
  ATA Security Mode     395
  Host Protected Area     396
  ATAPI     397
ATA Drive Capacity Limitations     397
  Prefixes for Decimal and Binary Multiples     398
  BIOS Limitations     399
  CHS Versus LBA     400
CHS/LBA and LBA/CHS Conversions     401
BIOS Commands Versus ATA Commands     402
  CHS Limitations (the 528MB Barrier)     403
  CHS Translation (Breaking the 528MB Barrier)     404
  The 2.1GB and 4.2GB Barriers     406
  LBA-Assist Translation     408
  The 8.4GB Barrier     411
  The 137GB Barrier and Beyond     412
  Operating System and Other Software Limitations     413
GPT and the 2.2TB Barrier     415
PATA/SATA RAID     417
8 Magnetic Storage Principles     421
Magnetic Storage     421
History of Magnetic Storage     421
How Magnetic Fields Are Used to Store Data     422
Read/Write Head Designs     425
  Ferrite     426
  Metal-In-Gap     426
  Thin-Film     427
  Magneto-Resistive Heads     427
  Giant Magneto-Resistive Heads     429
Head Sliders      430
Data-Encoding Schemes     432
  Frequency Modulation Encoding     434
  Modified FM Encoding     434
  Run Length Limited Encoding     434
  Encoding Scheme Comparisons     436
  Partial-Response, Maximum-Likelihood Decoders     437
Capacity Measurements     437
Areal Density     438
PMR     441
9 Hard Disk Storage     445
Definition of a Hard Disk     445
Hard Drive Advancements     446
Form Factors     447
  5 1/4-Inch Drive     448
  3 1/2-Inch Drive     449
  2 1/2-Inch Drive     449
  1.8-inch Drive     449
  1-Inch Drives     450
HDD Operation     450
  The Ultimate HDD Analogy     452
  Tracks and Sectors     453
  ECC     456
  Disk Formatting     461
Basic HDD Components     465
  Hard Disk Platters (Disks)     466
  Recording Media     467
  Read/Write Heads     469
  Head Actuator Mechanisms      470
  Air Filters     477
  Hard Disk Temperature Acclimation     479
  Spindle Motors     479
  Logic Boards     480
  Cables and Connectors     481
  Configuration Items     481
Hard Disk Features     482
  Capacity     482
  Performance     484
  Reliability     488
10 Flash and Removable Storage     493
Alternative Storage Devices     493
Flash Memory Devices     493
  CompactFlash     495
  SmartMedia     496
  MultiMediaCard     496
  SecureDigital     496
  Sony Memory Stick     496
  ATA Flash PC Card     497
  xD-Picture Card     497
  SSD (Solid-State Drive)     498
  Virtual SSD (RAMdisk)     498
  Flash-Based SSDs      498
  USB Flash Drives     501
  Comparing Flash Memory Devices     502
  Flash Card Readers     504
  Card Readers     504
  Type II PC Card Adapters     505
High-Capacity Removable Magnetic Storage Devices     505
Floppy Disk Drives     506
  1.44MB 3 1/2-Inch Drives     507
  Floppy Drive Interfaces     507
  Drive Components     508
  Read/Write Heads     508
  The Floppy Controller     509
  Power and Data Connectors     510
  The Floppy Disk Controller Cable     510
  How the OS Uses a Floppy Disk     512
  Disk Change     513
  Floppy Disk Media Types and Specifications     514
  Density     514
  Media Coercivity and Thickness     514
  Floppy Disk Media     515
Tape Drives     516
11 Optical Storage     517
Optical Technology     517
CD-Based Optical Technology     518
  CDs: A Brief History     518
  CD Construction and Technology     519
  Mass-Producing CDs     519
  Writable CDs     531
  MultiRead Specifications     538
DVD     539
  DVD History     540
  DVD Construction and Technology     541
  DVD Tracks and Sectors     542
  Handling DVD Errors     546
  DVD Capacity (Sides and Layers)     547
  Data Encoding on the DVD Disc     550
  Recordable DVD Standards     551
  Multiformat Rewritable DVD Drives     558
BD     559
HD-DVD     561
Optical Disc Formats     562
  CD Formats     562
  DVD Formats and Standards     570
  Optical Disc File Systems     573
Ripping/Copying Discs     579
  “For Music Use Only” CD-R/RW Discs     580
  CD Copy Protection     580
  CD Digital Rights Management     581
  DVD Copy Protection     581
Optical Drive Performance Specifications     584
  CD Data Transfer Rate     585
  CD Drive Speed     585
  DVD Drive Speed     588
  Access Time     590
  Buffer/Cache     590
  Direct Memory Access and Ultra-DMA     590
  Interface     590
  Loading Mechanism     591
  Other Drive Features     592
How to Reliably Record Optical Discs     592
  Booting from a Floppy Disk with Optical Drive Support     593
  Bootable Optical Discs—El Torito     594
  LightScribe and LabelFlash     594
Troubleshooting Optical Drives     595
  Caring for Optical Media     598
  Updating the Firmware in an Optical Drive     599
12 Video Hardware     603
Display Adapters and Monitors     603
Video Display Adapters     604
  Video Adapter Types     604
  Integrated Video/Motherboard Chipsets     605
  CPUs with Integrated Video     609
  Video Adapter Components     609
  Identifying the Video and System Chipsets     611
  Video RAM     612
  The DAC     615
Video Display Interfaces     616
  The System Interface     616
  The Display Interface     618
  TV Display Interfaces     632
3D Graphics Accelerators     633
  How 3D Accelerators Work     633
  APIs     636
  Dual-GPU Scene Rendering     637
Monitors     639
  Display Specifications     639
  LCD Technology     650
  LED Backlit Technology     652
  CRT Display Technology     652
  Plasma Display Technology     654
  LCD and DLP Projectors     654
Using Multiple Monitors     656
  Dualview     656
  Homogeneous Adapters     657
  Heterogeneous Adapters     657
Video Troubleshooting and Maintenance     657
  Troubleshooting Video Cards and Drivers     658
  Video Drivers     660
  Maintaining Monitors     660
  Testing Monitors     661
  Adjusting Monitors     662
  Bad Pixels     663
  Troubleshooting Monitors     664
  Repairing Monitors     665
13 Audio Hardware     667
Audio Hardware Concepts and Terms     668
  The Nature of Sound     668
  Evaluating the Quality of Your Audio Hardware     668
  Sampling     669
Early PC Sound Cards     670
  Limitations of Sound Blaster Pro Compatibility     670
  Microsoft Windows and Audio Support     670
  DirectX and Audio Support Hardware     671
  Core Audio APIs for Windows Vista and Windows 7     671
  3D Gaming Audio Standards     672
  Legacy Audio Support Through Virtualization     673
Audio Hardware Features     674
  Basic Connectors     674
  Advanced Audio Features     676
  Volume Control     678
  MIDI Support Features     678
  Data Compression     679
  Sound Drivers     680
  Sound Cards for Sound Producers     680
Motherboard Chipsets with Integrated Audio     681
  AC’97 Integrated Audio     682
  Intel “Azalia” HD Audio     682
Troubleshooting PC Audio Problems     682
  Sound Card and Onboard Audio Problems     682
Speakers     685
  Speaker Selection Criteria     686
  Theater and Surround Sound Considerations     687
Microphones     688
14 External I/O Interfaces     691
Introduction to Input/Output Ports     691
  Serial Versus Parallel     691
  Universal Serial Bus (USB)     692
  IEEE 1394 (FireWire or i.LINK)     707
  Comparing USB and IEEE 1394 (FireWire)     711
  Hot-Plugging (and Unplugging)     714
Thunderbolt Technology     717
Low-Speed External Connections     719
  Serial Ports     719
  Parallel Ports     723
15 Input Devices     729
Keyboards     729
  Enhanced 101-Key Keyboard     729
  104-Key (Windows) Keyboard     731
Keyboard Technology     732
  Keyswitch Design     732
  The Keyboard Interface     737
  Typematic Functions     739
  Keyboard Key Numbers and Scan Codes     740
  International Keyboard Layouts     741
  Keyboard/Mouse Interface Connectors     742
  USB Keyboards     743
  Keyboards with Special Features     744
Keyboard Troubleshooting and Repair     745
  Keyboard Disassembly     746
  Cleaning a Keyboard     746
Keyboard Recommendations     747
Pointing Devices     748
  Ball-Type Mice     749
  Optical Mice     749
  Pointing Device Interface Types     751
  Mouse Troubleshooting     754
  Scroll Wheels     755
  TrackPoint II/III/IV     755
  Alternative Pointing Devices     758
Wireless Input Devices     761
  Power Management Features of Wireless Input Devices     762
  Troubleshooting Wireless Input Devices     763
16 Internet Connectivity     765
Internet Connectivity Trends     765
Broadband Internet Access Types     765
  Cable TV     766
  Digital Subscriber Line     769
  Wireless Broadband     773
  Cellular Broadband 3G and 4G Services     773
  Satellite Broadband     774
  ISDN     777
  Leased Lines     778
  Comparing High-Speed Internet Access 779
Dial-Up Modems     780
  56Kbps Modems     781
Internet Connection Security     784
  Having a Backup Plan in Case of Service Interruptions     786
  Sharing Your Internet Connection     786
  Routers for Internet Sharing     787
  Modem/Router Status LEDs     788
17 Local Area Networking     789
Defining a Network     789
  Types of Networks     790
  Requirements for a Network     790
Client/Server Versus Peer Networks     791
  Client/Server Networks     791
  Peer-to-Peer Networks     792
  Comparing Client/Server and Peer-to-Peer Networks     793
Network Architecture Overview     794
  Wired Ethernet     795
  Wireless Ethernet     797
  Bluetooth     802
Hardware Elements of Your Network     802
  NICs for Wired Ethernet Networks     802
  Network Cables for Wired Ethernet     804
  Wired Network Topologies     813
  Switches for Ethernet Networks     816
  Wireless Ethernet Hardware     819
Network Protocols     825
  IP and TCP/IP     825
  IPX     826
  NetBEUI     826
Other Home Networking Solutions     827
  HomePNA     827
  Power Line Networking     828
Putting Your Network Together     829
  Network Adapters     829
  Cables and Connections Between Computers     830
  Switch/Access Point     831
18 Power Supplies     833
The Power Supply     833
Primary Function and Operation     833
  Voltage Rails     834
  The Power Good Signal     836
Power Supply Form Factors     837
  Modern Form Factors     840
Power Switches     854
  ATX and Newer     854
  PC/XT/AT and LPX Power Switches     855
Motherboard Power Connectors     857
  AT/LPX Power Supply Connectors     857
  ATX and ATX12V Motherboard Power Connectors     859
  Backward and Forward Compatibility     871
  Dell Proprietary (Nonstandard) ATX Design     873
Additional Power Connectors     875
  Peripheral Power Connectors     875
  Floppy Power Connectors     876
  Serial ATA Power Connectors     877
  PCI Express Auxiliary Graphics Power Connectors     878
Power Supply Specifications     881
  Power Supply Loading     881
  Power Supply Ratings     883
  Other Power Supply Specifications     884
  Power Factor Correction     886
  SLI-Ready and CrossfireX Certifications     888
  Safety Certifications     888
Power-Use Calculations     889
Power Savings     891
  80 Plus     891
  ENERGY STAR     892
  Advanced Power Management     892
  Advanced Configuration and Power Interface     893
Power Cycling     896
Power Supply Troubleshooting     899
  Overloaded Power Supplies     900
  Inadequate Cooling     901
  Using Digital Multimeters     901
  Specialized Test Equipment     904
Power Supply Recommendations     906
  Modular Cables     907
  Sources for Replacement Power Supplies     907
Power-Protection Systems     908
  Surge Suppressors (Protectors)     909
  Network and Phone Line Surge Protectors     910
  Line Conditioners     910
  Backup Power     910
Real-Time Clock/Nonvolatile RAM (CMOS RAM) Batteries     913
  Modern CMOS Batteries     914
  Obsolete or Unique CMOS Batteries     915
  CMOS Battery Troubleshooting     916
19 Building or Upgrading Systems     917
System Components     917
  Case and Power Supply     919
  Processor     920
  Motherboard     921
  Memory     923
  Hard Disk/Solid-State Drives     925
  Removable Storage     925
  Input Devices     925
  Video Card and Display     926
  Audio Hardware     926
  Accessories     927
Hardware and Software Resources     928
System Assembly and Disassembly     928
  Assembly Preparation     929
  Installing the CPU and Heatsink     932
  Installing Memory Modules     937
  Mounting the New Motherboard in the Case     938
  Preparing a Modular Power Supply     942
  Connecting the Power Supply     944
  Connecting I/O and Other Cables to the Motherboard     946
  Installing the Drives     948
  Installing a Video Card     952
  Installing Additional Expansion Cards     954
  Replacing the Cover and Connecting External Cables     954
System Startup     954
Installing the OS     956
Troubleshooting New Installations     957
20 PC Diagnostics, Testing, and Maintenance     959
PC Diagnostics     959
Diagnostics Software     959
  The POST     960
  Peripheral Diagnostics     972
  Operating System Diagnostics     973
  Commercial Diagnostics Software     974
  Free/User Supported Diagnostics     974
The Boot Process     975
  The Hardware Boot Process: Operating System Independent     975
  The DOS Boot Process     979
  The Windows 9x/Me Boot Process     980
  Windows 2000/XP Startup     980
  Windows Vista/7 Startup     981
PC Maintenance Tools     982
  Hand Tools     982
  Safety     986
  Test Equipment     987
  Special Tools for the Enthusiast     992
Preventive Maintenance     993
  Active Preventive Maintenance Procedures     994
  Passive Preventive Maintenance Procedures     999
Troubleshooting Tips and Techniques     1003
  Repair or Replace?     1003
  Troubleshooting by Replacing Parts     1004
  Troubleshooting by the Bootstrap Approach     1004
  Problems During the POST     1006
  Problems Running Software     1006
  Problems with Adapter Cards     1007
  Top Troubleshooting Problems     1007
Index     1019



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